Pos Indonesia call center number and examples of its services
Call center services in Indonesia are always filled with discussions by everyone. Because this object is always needed by all customers for many things related to the services of the mail page itself . Pos Indonesia itself includes STATE OWNERSHIP in the field of shipping goods and documents throughout the region.
If you were previously used to online shopping, of course you will not be familiar with the services offered by this delivery service. Here you can check the receipts online to monitor the whereabouts of the delivery of the ordered goods. Interestingly, now the post also provides 24-hour CS services.
This service is provided as a form of innovation of this limited liability company as the oldest logistics service belonging to the country, so that it is not obsolete. So that at the beginning people can often look at it as outdated, and then thanks to the call center service provided by her, P os Indonesia makes it look more modern.
Various facilities of Indonesian postal services
The services provided by this limited liability company belonging to a state-owned enterprise are different. He did this in order to maintain the comfort of customers who have been using his services for a long time. Below is a list of amenities available here, including:
- POSERBA, this property is more focused on the one-stop shopping method and is usually available at the physical cash register of the post office. With this service, all the needs of the community are met. Some of the needs that can be met with this service include philately, greeting cards and stationery. That’s all there
- POSARLING , as the name suggests, in addition to working in the field of mail delivery services, it turns out that here also provides services for other needs. For example, selling stamps, postal items, and receiving items from anyone. Thus, the presence of the P os Indonesia call center makes it closer to the local community that needs it.
- Halo Pos 161 is a phone line that all people can contact to get services and information according to each person’s needs. This facility can be used by customers at any time to save more cost, time and energy when they need online expedition services directly.
- The agency is also one of the postal services where this company is open to the public or anyone who wants to join as an Indonesian postal agency. There are many services , including opening savings, paying pensions and deductions, selling stamps, and So there are many functions.
How to contact Pos Indonesia Call Center by phone
For those who need help delivering their packages, all these issues can be solved immediately by contacting customer support right now. All complaints and problems or all the information you need can be easily found answers through the service. To contact them.
One of them is a telephone plane directly using the central number of the post office , which is present based on the destination city. The phone number itself is usually already available online. So you can find the number directly using the Internet and just type in the keywords.
In addition, the call number of the P os Indonesia call center will appear immediately based on the headquarters of each city needed. From here you can ask a lot of things, starting with the condition of the package that was sent , and even when you want to know the cost of shipping the goods when you are going to use the service.
This way you know how much money you need to prepare to directly cover your shipping costs. So, in this case, to contact the customer service directly , you can use the number 161 as one of the services provided by Halo Pos Indonesia.
In this case, if you are used to using its services, you should remember and accurately write down the phone number so as not to lose it. That way, when there is a problem related to shipping or anything that has not been resolved, you can get a solution here.
The only thing is that to make a phone call, you will usually be charged local rates as usual. So make sure you have enough credit when you want to make a phone call so that when you want to ask for certain things from customer service, the call won’t be cut off.
How to Contact Pos Indonesia Call Center via Email and Live Chat
In addition to the phone number, the mail customer service can also be contacted directly via email. This is the perfect solution for those of you who want to save money while using their services, but do not want to get out of credit. This is where any customer can contact CS directly using the email address provided.
You can make a complaint or ask for anything through your email address directly from your mobile phone, computer or even other gadget devices that are already connected to the Internet. So the capital here is only an Internet connection, the rest you can contact P os Indonesia call center via email.
The current e-mail address of the post office is firstname.lastname@example.org. All incoming emails will be received immediately by customer support. Simply by using this service, you generally need to be patient, because of course it takes longer to respond than contacting customer service by phone.
In addition to using email, you can also contact CS on duty via live chat. This feature can be accessed directly from the official website of the post office at www.posindonesia.co.id. Just press the live chat menu and then all questions will be answered directly.
This feature is available in the lower right corner of the screen, where you will see an image of an Indonesian postal clerk , and then a live dialog box will immediately appear . In the dialog box, you can select the menu provided by Mail. Then write a message and the answer will be given immediately.
How to Contact Pos Indonesia Call Center Via Social Media
In addition to using some of the above methods, you can also check the status of your shipment and express complaints directly via the social media of the delivery office. Because nowadays Pos Indonesia is more advanced. This is evident in the fact that the service is becoming more complete because it already has social media.
FB accounts can be found by visiting the fanpage directly belonging to Pos Indonesia. Meanwhile, if you want to get in touch via Twitter, you can go directly to @PosIndonesia so that all your needs are met immediately. However, when contacting via Twitter, working hours are limited for customers.
You will only be served from 8 am to 5 pm, all this is valid from Monday to Friday. But despite this, the service is enough to help you accurately monitor the status of the delivery of goods.
An interesting fact is that not only FB and Twitter, it turns out that Instagrams still exist. You can also contact your official IG account at @posindonesia.ig so that the on-call administrator can answer your questions immediately.
Of course, thanks to all the amenities offered above, the company has become different and has changed for the better. Therefore, nowadays, many people are starting to use its services again. Because the existence of a P os Indonesia call center number, which can be contacted at any time, makes consumers feel appreciated.